Frequently asked questions
Answers to the most popular questions about Petlify
General
What is Petlify?
Petlify is a platform for finding reliable caregivers for your pets. We connect pet owners with experienced sitters in your city.
How to register?
Click the "Register" button on the homepage, fill out the form and confirm your email. Registration is free.
Bookings
How to book a sitter?
Find a sitter through search, select dates and services, and send a booking request. The sitter will confirm or suggest alternative dates.
Can I cancel a booking?
Yes, bookings can be cancelled before the service begins. Cancellation terms depend on the specific sitter's policy.
Payments
How are care services paid for?
The owner and sitter agree on the payment method and terms directly. Petlify does not process pet-care payments or provide payment protection.
Does Petlify charge a booking commission?
No. Petlify does not withhold a commission from care services. The platform earns from optional sitter subscriptions.
Sitters
How to become a sitter?
Register and fill out your sitter profile. After admin verification, you will be able to accept bookings.
How is a sitter's rating formed?
Ratings are formed based on client reviews after booking completion. Service quality, punctuality, and communication are considered.